COVID-19 Updates and Resources

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COVID-19 SUPPORT RESOURCES

We have provided a comprehensive list of resources as support for residents and businesses to help navigate the overwhelming amount of information about the COVID -19 pandemic. We understand it may be difficult to navigate through the available information and hope we have provided a reliable list of web pages and links for your reference. Please check back as new resources often become available.

City services continue to operate to support the community. In an effort to protect the health and wellbeing of our residents and staff, encourage physical distancing and help prevent the spread of COVID-19, reopening of services has been a gradual, multi-step approach.

FINANCE open Monday to Friday – 9 am to noon and 1 pm to 3 pm
During the COVID-19 pandemic, the City of Parksville is offering limited services to the public. The finance department is open to accept property tax payments, utility payments, tickets/licence fee payments and to process homeowner grants. You may also purchase bus passes, dog licences and building permits. All other City business is by appointment and walk-in services are not available. To book an appointment, call 250 248-6144 or refer to contact info on our website. Please continue to access our services electronically.

As well, the City has resumed such activities as in-person public hearings and community engagement, with sanitation and distance protocols in place. To accommodate physical distancing and attendance of Council and staff at in-person meetings in the Forum, seating is extremely limited. Unless there is a reason to attend in person, please continue to view meetings online. Comments may be emailed to council@parksville.ca

The City is now issuing special event permits, including recreational sports bookings, provided the event hosts have appropriate COVID response and mitigation plans. Residents and visitors using City facilities must follow public health requirements. In accordance with provincial guidelines, signage is posted at City Hall and in our parks and open spaces to remind the public of rules in place. Information on City services and amenities, as well as updates on access, may be found on the City’s website.


COVID-19 SUPPORT RESOURCES

We have provided a comprehensive list of resources as support for residents and businesses to help navigate the overwhelming amount of information about the COVID -19 pandemic. We understand it may be difficult to navigate through the available information and hope we have provided a reliable list of web pages and links for your reference. Please check back as new resources often become available.

City services continue to operate to support the community. In an effort to protect the health and wellbeing of our residents and staff, encourage physical distancing and help prevent the spread of COVID-19, reopening of services has been a gradual, multi-step approach.

FINANCE open Monday to Friday – 9 am to noon and 1 pm to 3 pm
During the COVID-19 pandemic, the City of Parksville is offering limited services to the public. The finance department is open to accept property tax payments, utility payments, tickets/licence fee payments and to process homeowner grants. You may also purchase bus passes, dog licences and building permits. All other City business is by appointment and walk-in services are not available. To book an appointment, call 250 248-6144 or refer to contact info on our website. Please continue to access our services electronically.

As well, the City has resumed such activities as in-person public hearings and community engagement, with sanitation and distance protocols in place. To accommodate physical distancing and attendance of Council and staff at in-person meetings in the Forum, seating is extremely limited. Unless there is a reason to attend in person, please continue to view meetings online. Comments may be emailed to council@parksville.ca

The City is now issuing special event permits, including recreational sports bookings, provided the event hosts have appropriate COVID response and mitigation plans. Residents and visitors using City facilities must follow public health requirements. In accordance with provincial guidelines, signage is posted at City Hall and in our parks and open spaces to remind the public of rules in place. Information on City services and amenities, as well as updates on access, may be found on the City’s website.

  • News Release - April 2, 2020

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    02 April, 2020

    Changes to Parksville Council Meetings

    On March 12, the City announced that Council meetings are no longer open to attendance by the public. Due to the evolving COVID-19 pandemic situation and the need to physical distance, our Council meetings will no longer be held in the Forum, Parksville Civic and Technology Centre. Due to the technical challenges caused by this change, webstreaming and video archiving of meetings may not be available as usual. Please know we are taking every effort to make these options available as soon as possible and at the first opportunity. In the meantime, thank you for your patience while we work through these new meeting logistics.

    Meetings of Council will be held as follows:

    • April 6, 6 pm Council meeting
    • April 8, 6 pm Council budget meeting
    • April 20, 6 pm Council meeting

    Highlights of Council meetings are available the day after meetings, posted to the homepage of the City's website.

    For more information:

    Deb Tardiff, Manager of Communications

    dtardiff@parksville.ca

    250 954-3073

  • News Release - April 2, 2020

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    02 April, 2020

    EMO - COVID-19 Community Update


    We all must be 100% committed to doing our part to flatten the COVID-19 curve and to do this for as long as it takes. Now more than ever, it is important to keep distance from one another; we can do our part together while staying apart. #alonetogether


    STAY INFORMED
    We will keep you informed of any changes to how the Town of Qualicum Beach and the City of Parksville operate as this pandemic evolves. Many services continue to be available by phone, email and online, please refer to your municipality for contact information. Health-related information may be also be obtained from:

    The BC government announced a new service pairing volunteers with seniors isolated at home. The new senior support program was launched to address immediate needs of seniors staying at home during COVID-19. People can call to offer everything from virtual visits to grocery deliveries. Seniors needing support and healthy individuals who wish to volunteer can call 211 to access the service. bc211.ca.


    GENERAL UPDATES AND INFORMATION
    The City and Town through Emergency Management Oceanside (EMO) are now operating a Level 2 Emergency Operation Centre. This provides the ability to respond to and coordinate activities of in partnership, working with Emergency Management BC, neighbouring communities and other partners.


    CURBSIDE COLLECTION
    The RDN advises garbage, recycling and food waste curbside collection is continuing as scheduled and have asked for help to keep collection drivers safe by taking the following precautions: All garbage waste must be bagged and securely tied (no loose waste, including vacuum dust) If someone in your household is sick, please double-bag and securely tie all personal waste All paper towels, tissues, toilet paper, face masks, gloves, and disposable sanitary wipes (flushable and compostable) must be disposed of in your garbage, not recycling or food waste containers Waste that does not adhere to these guidelines will be left behind with no exceptions.
    Tags for extra containers of garbage may be purchased through the RDN online portal for $3 per container, which will be billed on your utility bill and your address will be added to the driver's route list on your next scheduled collection day. This change is made to safeguard staff and residents. The website also lists retail locations where tags may be purchased.
    SOCIETY OF ORGANIZED SERVICES
    As people begin to feel the financial strain this pandemic has on their lives, SOS reminds resident they are there to help. The emergency assistance and advocacy program will provide vouchers to residents in need and if you are in need of assistance, call 250-248-2093. www.sosd69.com.


    QUALICUM BEACH UPDATES

    • Qualicum Beach Farmers' Market - will reopen on April 4 with new COVID-19 measures in place. BC Ministry of Public Safety designated farmers' markets as an essential service and the Town has been working with the market to reopen at its original location selling food (fresh, frozen and prepared) items only. As we continue to comply with provincial recommendations to stay home and practice physical distancing, we suggest the public only attend the market if necessary. As an alternative, many market vendors offer online orders through the market's website.
    • Qualicum Beach trails and dog parks remain open with staff closely monitoring to ensure physical distancing. Should physical distancing become an issue, these amenities may be closed to prevent the spread of COVID-19.
    • The Qualicum Beach Civic Centre and Community Centre remains closed for April and all bookings have been cancelled or postponed.

    PARKSVILLE UPDATE

    • City services continue to operate and with our offices closed to the public, please contact us by phone or email. Our main phone number is 250 248-6144 and info@parksville.ca. Direct department contact information is on the City's website.
    • The next regular Council meeting will be held on Monday, April 6 and a budget meeting is scheduled for Wednesday, April 8. Although closed to attendance by the public, meetings may be viewed through webcasting from the City's website and meeting highlights are posted to the website.
    • Please refer to the City's social media channels for regularly posted information - Facebook, Twitter and for fun, Instagram and Pinterest.

    HEALTH REMINDER
    How do I clean and disinfect my home? Clean and disinfect common areas once a day. Each day, clean places and surfaces in the room(s) you are using. Regular cleaning products are fine. Disinfect (kill germs) by mixing 1/50 solution of bleach and water (eg. about 20 ml bleach per litre of water or 2.5 ounces per gallon) and apply to areas that are touched often such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets and bedside tables.
    For information, contact:
    Rob Daman, Emergency Program Coordinator, Town of Qualicum Beach - rdaman@qualicumbeach.com
    Aaron Dawson, Emergency Program Coordinator, City of Parksville - adawson@parksville.ca
    Deb Tardiff, Manager of Communications, City of Parksville - dtardiff@parksville.ca



  • News Release - April 1, 2020

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    01 April, 2020

    Message from Parksville Mayor Mayne

    As the COVID-19 pandemic continues to unfold in our country, the City’s focus is on preventing the spread of the virus, supporting our staff and maintaining essential services for our residents.

    On behalf of Council, please know we do understand the impact this crisis must be having on our residents and the community. On behalf of Council and staff, I wish to express our gratitude to frontline health workers; we wish them well and please stay safe. We also wish to express our gratitude to those working in retail, for your efforts to ensure we can access the goods and services so important in our day-to-day lives. Please take a moment to thank them and please show empathy for the situation they find themselves.

    City operations continue to be busy and Council meets regularly by teleconference to ensure we are able to provide important services to our residents. All levels of government are working to fight this virus and the City is committed to community well being and safety; here is what is currently in place to keep everyone safe:

    • The Parksville Civic and Technology Centre is closed and only critical services continue.
    • Park amenities are closed including playgrounds. Washrooms in our parks remain open with increased cleaning and disinfection.
    • Non-essential businesses are closed and for those open, please take precautions to keep yourself, staff and customers safe. We see the difference you are making.
    • Our bylaw officers and staff are in the community reminding people to keep a minimum of two metres distance between one another. The BC Government issued orders allowing municipal bylaw officers to support enforcement of public health orders for business closures and gatherings, in line with offences under the Public Health Act. Please report concerns to bylaw@parksville.ca or 250 954-4650.
    • For assistance with municipal services, please call 250 248-6144 or email info@parksville.ca For the most recent information and updates, please refer to the City’s website and COVID-19 information page.


    Council has confidence in our provincial government and Dr Bonnie Henry, Chief Medical Health Officer. We will get through this crisis by doing what is right to prevent the spread of COVID-19. The most important thing you can do is stay home as much as possible and only leave your property for essential trips to work and get food or medicines. Isolate yourself if sick or returning from another country, continue to wash your hands multiple times each day and regularly disinfect high touch surfaces. Respect physical distancing of at least two metres at all times, even outdoors.

    Look after one another, stay in touch virtually and please do not put anyone in jeopardy. Put those hearts in your windows to let your neighbours know you are thinking about them. By staying home as much as possible, you are staying safe and by physical distancing you are protecting others.

    Sincerely,

    Mayor Ed Mayne

    City of Parksville

  • News Release - March 30

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    31 March, 2020

    19 Update City of Parksville

    The City of Parksville is working to share information and operational updates as we continue to support efforts to prevent transmission of COVID-19 in our community and will continue to follow the direction provided by the BC Ministry of Health and Island Health. We wish our residents to know that going forward, most of the City’s communications to residents about COVID-19 will come through Emergency Management Oceanside which is operating the Level 1 Emergency Operations Centre on behalf of the City of Parksville and the Town of Qualicum Beach. Here are a few reminders for our residents: ONGOING CITY OPERATIONS City services continue to operate and with our offices closed to the public, please contact us by phone or email. Our main phone number is 250 248-6144 and info@parksville.ca. Direct department contact information may be found on the City's website. ADJUSTMENTS TO CITY FACILITIES DURING COVID-19 PANDEMIC Washrooms in Foster Park, Community Park and Springwood Park remain open with reduced hours of 7.30 am to dusk. City offices are closed to the public and City meetings are closed to attendance by the public. Meetings may be viewed from webstreaming, live or archived. All playgrounds in the City are closed to use by the public. Community Park sports fields, racquet courts, lacrosse box and skateboard park are closed. Springwood Park sports fields, tennis courts, batting cage and off-leash dog park are closed. COVID-19 ENFORCEMENT SUPPORT The BC Government has issued orders that allow municipal bylaw officers to support enforcement of public health orders for business closures and gatherings, in line with offences under the Public Health Act. Please report concerns to the City of Parksville: bylaw@parksville.ca, 250 954-4650 For more information: Deb Tardiff, Manager of Communications dtardiff@parksville.ca

    The City of Parksville is working to share information and operational updates as we continue to support efforts to prevent transmission of COVID-19 in our community and will continue to follow the direction provided by the BC Ministry of Health and Island Health. We wish our residents to know that going forward, most of the City’s communications to residents about COVID-19 will come through Emergency Management Oceanside which is operating the Level 1 Emergency Operations Centre on behalf of the City of Parksville and the Town of Qualicum Beach.

    Here are a few reminders for our residents:

    ONGOING CITY OPERATIONS

    City services continue to operate and with our offices closed to the public, please contact us by phone or email. Our main phone number is 250 248-6144 and info@parksville.ca. Direct department contact information may be found on the City's website.


    ADJUSTMENTS TO CITY FACILITIES DURING COVID-19 PANDEMIC

    • Washrooms in Foster Park, Community Park and Springwood Park remain open with reduced hours of 7.30 am to dusk.
    • City offices are closed to the public and City meetings are closed to attendance by the public. Meetings may be viewed from webstreaming, live or archived.
    • All playgrounds in the City are closed to use by the public.
    • Community Park sports fields, racquet courts, lacrosse box and skateboard park are closed.
    • Springwood Park sports fields, tennis courts, batting cage and off-leash dog park are closed.


    COVID-19 ENFORCEMENT SUPPORT

    The BC Government has issued orders that allow municipal bylaw officers to support enforcement of public health orders for business closures and gatherings, in line with offences under the Public Health Act.

    Please report concerns to the City of Parksville:
    bylaw@parksville.ca, 250 954-4650

    For more information:

    Deb Tardiff, Manager of Communications

  • Heart-to-Heart in Parksville Community Park

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    27 March, 2020
    supporting image

    March 27, 2020


    Missing those heart-to-heart talks with friends? Missing social connection?

    The Parksville Community Park remains open for people to get fresh air and just be outside and we hope to be able to keep the park open to residents; however, you must practice physical distancing. Yesterday, our operations department painted hearts in the Community Park to indicate the correct distance you need to keep between each other when having a heart-to-heart talk.


    What is physical distancing?

    Physical distancing is a way that we can slow the spread of COVID-19 by limiting close contact with others. Even though not sick, we must keep at least two metres, six feet or two arms lengths away from one another when outside our homes.

    How can I practice physical distancing?

    • Limit activities outside your home and avoid contact with others
    • Use virtual options to connect with others
    • If you are out in public, keep at least two metres between yourself and others
    • Keep your hands at your side when possible
    • Stay home when sick

    For more information:

    Deb Tardiff, Manager of Communications
    250 954-3073


  • News Release - March 27, 2020

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    27 March, 2020

    COVID-19 Update for Parksville-Qualicum Beach


    The emergency programs for the City of Parksville and Town of Qualicum Beach work in unison to provide large-scale emergency support and disaster service to residents of our region. The EMO partnership provides a cooperative and effective approach to managing emergencies in our region and as such has activated a Level 1 Emergency Operations Centre to ensure the best possible response to COVID-19. Most of the COVID-19 related information from Qualicum Beach and Parksville going forward will come from EMO on behalf of both municipalities.

    Scam warning - should you receive a phone call, email or text message about COVID-19 do not share personal information. RCMP are warning the public there are many scams circulating which appear to come from the government or health authority. Links may read as “Canada relief fund” or COVID-19 “emergency relief fund.” Protect yourself by deleting the message immediately.

    RDN Transit - the Regional District of Nanaimo transit authority has advised large buses will replace the smaller transit buses to allow for physical distance for everyone, including drivers. As well, you use the rear door of the bus.

    Keeping in Touch - Oceanside Community Safety provides the KIT program in our region, designed to assist seniors who may be concerned about living alone, possibly with medical issues or recovering from a hospital stay. Volunteers will call KIT clients each day between 9 and 10 am to check in and ensure they are OK. If no answer after two tries, a system determines if help is needed. There is no fee for this service and new clients are welcome. Email kit@oceansidecsv.org or call 250 752-2949 (Qualicum Beach) or 250 954-2223 (Parksville) to register.

    QUALICUM BEACH UPDATE:
    Due to COVID-19, the washrooms at the Leigh House and on Veteran’s Way are now closed until further notice. Public Washrooms will remain open on the waterfront (Highway 19A) from 7am to 7pm with signage asking user to respect physical distancing and personal hygiene necessary to prevent the spread of COVID-19. As well, Rotary Welch Park is closed and those with bookings will be contacted to receive deposit refunds.

    PARKSVILLE UPDATE:
    Public washrooms will remain open in Foster Park, Parksville Community Park and Springwood Park. Washrooms will have limited hours of 7.30 am to dusk with signage asking users to respect physical distancing and personal hygiene necessary to prevent the spread of COVID-19.

    HEALTH REMINDERS:
    The following information is from the BC Centre for Disease Control website.

    What is physical distancing?
    Physical distancing is a way we can slow the spread of COVID-19 by limiting close contact with others. Even though we are not sick, we should keep at least two metres (six feet) or two arms lengths away from one another when outside our homes.

    How can I practice physical distancing?
    • Avoid non-essential trips, limit activities outside your home and use virtual options to connect with others
    • Avoid contact with others. If you are out in public, keep at least two metres between yourself and others
    • Keep your hands at your side when possible
    • Stay home when you are sick
    • Cough into your elbow, sleeve or tissue

    How is COVID-19 spread?
    COVID-19 is spread from an infected person through droplets spread when a person coughs or sneezes. It can be spread by touch if a person has used their hands to cover their mouth or nose when they cough or sneeze. Touching an object or surface with the virus on it, then touching your mouth, nose or eyes before washing your hands.

    What are the symptoms and what should I do if I think I have COVID-19?
    If you have symptoms such as fever, cough, sore throat or sneezing, avoid contact with others and self-isolate at home for at least ten days. While at home, drink lots of water and get plenty of rest. After ten days, if your temperature is normal and you feel better, return to your routine activities. Coughing may persist for several weeks, so a cough alone does not mean you need to continue to self-isolate for more than ten days. If your symptoms worsen, for example you have mild shortness of breath, contact your health care provider or HealthLinkBC (8-1-1) at any time. If you are going to visit your health care provider, call them ahead of time so they can arrange for you to be assessed safely. Wear a mask in order to protect others. Self-assessment tool https://covid19.thrive.health/ If your symptoms are severe, such as difficulty breathing (e.g. struggling to breathe or speaking in single words) or chest pain, call 9-1-1 or go to your nearest emergency department.

    COVID-19 APP
    The BC Ministry of health released an app for information and alerts on the pandemic. The free BC COVID-19 Support app includes a self-check tool, lists of recommendations and statistics from the government, guides on handwashing and social/physical distancing and basic info about COVID-19. Links at https://bc.thrive.health/ and from Google Play and the Apple App Store.

    BC 2-1-1
    The BC Government has expanded its 2-1-1 phone line to assist seniors at home during the pandemic. Safe Seniors, Strong Communities is a program which matches seniors who need support with non-medical essentials to volunteers in their community willing to help. Call 2-1-1 or visit www.bc211.ca.


    For information, contact:
    Rob Daman, Emergency Program Coordinator, Town of Qualicum Beach

    Aaron Dawson, Emergency Program Coordinator, City of Parksville

    Deb Tardiff, Manager of Communications, City of Parksville

    Emergency Management Oceanside – City of Parksville, Town of Qualicum Beach


  • News Release - March 25

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    26 March, 2020

    Message from Mayor Mayne to Parksville Residents

    This message is an update for Parksville residents about the COVID 19 pandemic. Council is aware we are in a provincial state of emergency and the next few weeks are critical in terms of the impact this pandemic has on our community.

    I am hearing from many citizens in Parkville and Oceanside who have ongoing concerns about the spread of COVID 19 in our communities. People are worried about their health, the health of their loved ones and in so many cases, also concerned about their jobs or businesses. We share your concerns. COVID 19 is the biggest challenge Canadians have faced since the World War II. With war, the impacts are far reaching but the challenges may not be felt so strongly in our homes. This pandemic has brought the fight to our doors.

    We are working closely with Qualicum Beach to provide a coordinated response to COVID-19 and working closely with several provincial agencies to ensure we do everything at the local level to comply with and support senior governments’ response.

    Every Canadian city is experiencing the same anxiety and fear about this deadly virus and the only way to come through this together is by physically staying apart. I realize this is a monumental change in your daily routines but there are no options. We are in a state of emergency and it is crucial everyone follow the orders and obey the law. Parksville Council is actively promoting compliance with the orders to maintain physical distance and City staff will increase patrols in public spaces as well as monitor business activity to ensure people are strictly following the rules. I sincerely hope that by now everyone understands these orders are not voluntary.

    Many of our neighbours and friends in the Oceanside region are at high risk for serious complications from this disease, including death. With our demographics, we need to be extremely vigilant to protect our community and reduce the risks of contracting COVID 19. To combat the spread of this disease we must limit contact with people outside your household; minimize the visits made to stores for only essential supplies; stay a minimum of six feet or two metres from anyone when outdoors or in a grocery store. You are not permitted to leave your home for any reason if you are sick or if you have recently returned from outside of Canada. Wash your hands frequently, sneeze into a tissue or your elbow. Sanitize high touch areas regularly. Everyone knows what they must do but if you need a reminder, the City’s website provides information and resources, all in one place.

    The City was forced to close playgrounds last week because it was obvious people were not following physical distancing. It then became necessary to close fields, racquet courts, skateboard park and off-leash dog park because people continued to breach orders and not take the distance requirements seriously. Failing to follow the orders will force Council to take further measures such as the closure of parking areas or the closure of parks entirely. We hope this will not be necessary; however, if we need to take more drastic measures to save lives; we will do so.

    It is my wish to be able to say at the end of this pandemic that there were no deaths in Parksville and with relatively few cases, simply because we followed government orders. I’m optimistic these extreme measures we are now taking and continue to follow, will increase our success in fighting this pandemic. This will not last forever and it is a small price to pay to stay at home and reduce your physical contact with others. This does not have to mean you need to lose social connections with your friends and loved ones. We are very lucky to have many technological options to maintain communications with one another. Continue to support each other while practicing the physical separation rules.

    For ideas on maintaining wellness during this challenging time, please refer to the City’s website and Let’s Talk Parksville or post your own creative solutions to overcoming loneliness or boredom during this phase of the COVID-19 response. Please stay safe and look after one another.

    FOR MORE INFORMATION:
    Mayor Ed Mayne
    250 954-4661
    City


  • News Release - March 23

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    24 March, 2020
    Closure of Park Facilities within City of Parksville

    Further to our release on March 20 that advised the closure of all playgrounds in the City of Parksville, the following facilities will be closed until further notice. These closures are intended to protect our residents and encourage physical distancing in our community:

    • Community Park tennis/pickleball courts
    • Community Park lacrosse box
    • Community Park skateboard park
    • Springwood tennis courts
    • Springwood off-leash dog park

    All public parks within the City of Parksville will remain open, as will the public washrooms in the Community Park, Springwood Park and Foster Park. Bylaw officers along with other City staff will be reminding park users about the closures and where necessary will be encouraging folk to keep physical distance to help prevent the spread of COVID-19.

    REMINDER TO RESIDENTS:

    • Maintain physical/social distancing by staying at least two metres from others.
    • Stay home and avoid non-essential gatherings.
    • Follow proper hygiene as directed by local health authorities – often and thorough handwashing and cover your nose and mouth when coughing or sneezing.
    • Stay informed – please watch the City’s website and social media channels for updates. Please continue to monitor the websites of BC Centre for Disease Control, Island Health and Public Health Agency of Canada.

    For more information:

    Deb Tardiff, Manager of Communications
    250 954-3073


  • News Release - March 20

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    24 March, 2020

    Closure of All Parksville Playgrounds

    Effective immediately and until further notice, all playgrounds in the City of Parksville are now closed to use by the public. This decision was made by the City to help stop the spread of COVID-19, protect our residents and encourage social distancing in our community.


    Dr Bonnie Henry issued clear directives that parents should not be taking their children to playgrounds, as health officials continue to emphasize the importance of social distancing to curb the spread of COVID-19. This statement was made last evening by Dr Henry:

    "If there is a group of kids all mingling together on a playground that's not what we need right now. We need it to be in a controlled environment. Parents should not be letting children go and have playdates and go to playgrounds with other groups of children, because we know that they can transmit this virus and then they bring it home to you and they bring it home to your family."

    We wish the public to know this decision was not made lightly as we know children want to get out and play; however, please consider creating other family outdoor adventures which keep you safe and which will limit exposure to the virus.

    Appropriate signage will be posted at playgrounds as soon as possible.

    For more information:

    Deb Tardiff, Manager of Communications
    250 954-3073


  • News Release - March 19, 2020

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    19 March, 2020

    COVID-19 Update from City of Parksville

    We wish to assure our residents the City of Parksville continues to respond to the guidance and direction of the provincial and federal governments as it relates to COVID-19; this determines what actions are appropriate for our municipal government.

    The medical health officer for Central Vancouver Island advised we should assume COVID-19 is now present in our region and knowing with some certainty that infections do exist in our community, we continue to be concerned for the well-being of our residents. We are constantly monitoring changing conditions, responding quickly to raise the level of safety and keep our residents informed as best we can. Although we have restricted access to our offices by the public, we continue to provide the services you rely on day-to-day and our website will continue to inform about services and options available for residents. https://letstalkparksville.ca/covid-19-information-and-resources.

    It has been said, we should go about our daily lives as if we have the virus; thinking this way has the potential to significantly affect for the better, how we interact with our environment and with others.

    We wish to thank our residents for all you are doing to remain vigilant, to slow the spread of this virus and respond to this crisis. Please be kind to one another and where possible, do what you can to help your neighbours. Do not hoard supplies; the province has assured everyone supply chains are at a healthy level and there are sufficient goods as needed. Hoarding reduces the ability of at-risk residents to obtain items as they need them.

    As a community working together, we can lessen the severity and spread of the virus. If you are sick, stay home. The BC Centre for Disease Control website provides a self-assessment tool; medical information is available by calling all 8-1-1 and non-medical information may be obtained from 1 888 COVID19 (1 888-268-4319).

    By acting appropriately, practicing the best possible personal hygiene and limiting your contact with others, you will help to limit the spread COVID-19 in order to avoid overloading our healthcare system.

    For more information:

    Deb Tardiff, Manager of Communications

    dtardiff@parksville.ca

    250 954-3073